Integrity policy

This policy describes how Gallerix is using your personal information.

 

1. Personal data controller

Gallerix AB, organization number 556936-8482, Märstagatan 8, 753 23 Uppsala, is personally responsible for the personal data described in this privacy policy. The exception is payment information when payment is made via Klarna Checkout, in which case Klarna is responsible for personal data. For us at Gallerix, your privacy is important and in our privacy policy we describe how and when we process personal information from you.

 

2. How and when Gallerix is using your personal data?

For general statistics: We use general information about your visit through commonly used site statistics tools. Personal data processed is information about which pages you visit, how long your visit is, whether the visit results in a purchase, what products are purchased, certain geographical information, etc. Personal data stored is anonymous.
Legal basis: Legitimate interest in evaluating and developing our customer offering, our products and services, and our site.
How long your data is used: 3 years from collection.

When bying from us: We process your name and contact information (address, tele, email) when completing a purchase on our site. Payment details such as credit card number, social security number and relevant information are processed by Klarna when completing a purchase. Your contact information is also processed when we ship your goods to you.
Legal basis: Completion of purchase agreement.
How long your data is used: Until the purchase agreement is completed and then for 3 years to handle any. complaints or warranty cases.

For marketing: We process personal information to provide you with relevant offers and information about our products and services during and after your visit to our Gallerix.
Legal basis: A legitimate interest in marketing our products and services.
How long your data is used: 3 years from collection.

For newsletter: We process personal information such as names and contact details, and statistics on how to use the newsletter (opening statistics, click statistics) if you subscribe to our newsletter. You can at any time choose to terminate your subscription by clicking on the corresponding link in the mail or by contacting us.
Legal basis: Consent from you.
How long your data is used: Until you choose to revoke your consent.

When contacting our customer service: We process personal information when you contact our customer service to answer questions or complete our purchase agreement with you as a customer, such as upon return or complaint. Personal data being processed is name, contact details, order history, technology (such as device type or browser).
Legal basis: A legitimate interest to assist you with your questions and support questions.
How long your data is used: As long as your case is in progress. We save the data för 3 years after the case is closed.

When bying products made from your uploaded image: When ordering a product from your own such as canvas board, photo enlargement or the like, your image will be saved to Gallerix servers. Legal basis: Completion of purchase agreement. Storage time: Your uploaded image is saved as long as it is required to complete your order, with maximum of 3 months.

 

3. Where do we store your personal data?

We strive to store your personal data within the EU. In cases where personal data is stored outside of EU, Gallerix takes all appropriate technical and legal measures to ensure that your personal information is handled securely and with the corresponding level of protection as within EU.

 

4. What are your legal rights as a visitor och customer?

Information: You may request a copy of the personal information we have about you.

Edit/update: We want to ensure that your information is updated and correct. You may request that your information be corrected or removed if you consider it incorrect.

Erase: You may request us to delete your personal information. We can not delete personal data as other laws (such as complaints and billing laws) require us to retain.

Portability: You may ask us to transfer your personal information from our IT environment to another, either another company or to you. This does not apply to information that the law requires us to keep.

Revoke your consent: You can withdraw your consent to share your information or to receive marketing / mail delivery at any time. Either by unsubscribe from the mailing list or contact us by e-mail.

Complaints: You may file a complaint with the Data Inspection if you believe that we do not process your personal data under the GDPR.

 

5. Cookies

Gallerix uses cookies. Read our cookie-policy here

 

6. Contact

Gallerix AB
Address: Märstagatan 8, 753 23 Uppsala, Sweden
Email: kundservice@gallerix.se
Tele: + 46 18-18 68 28
Organisational number: 556936-8482

 

7. Updates of this policy

Gallerix reserves the right to update the privacy policy. Policy was last updated 25/5 2018.